Bay Aging’s Caregiver Support program provides free counseling, education, and support groups to caregivers of all ages and income levels. The program is led by Options Counselors with personal and professional dementia experience who offer empathy, understanding, and passion while providing a person-centered approach. Staff follow families throughout the course of their caregiving journey, providing resources to empower them with hope and a supportive network of other caregivers.
If you are a caregiver and you need support or advice, call Bay Aging at 800-493-0238. We are here to assist you and connect you with resources.
WHAT’S NEW: Have you heard about the GUIDE Model? It’s a new program that seeks to improve quality of life for eligible Medicare beneficiaries living with dementia and their caregivers. Bay Aging will begin accepting GUIDE patients in July 2025. Learn more here.
Bay Aging Caregiver Support Calendar – UNDER CONSTRUCTION
May 14, Final Medicaid Rules, Part One: Access, Enrollee Engagement, and Provider Payment Transparency
May 21, Final Medicaid Rules, Part Two: Managed Care Payments, Quality, and Oversight
June 4, Final Medicaid Rules, Part Three: Home and Community Based Services
Or join by phone:
Dial(for higher quality, dial a number based on your current location):
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Webinar ID: 991 1712 3060
Passcode: 051424
International numbers available: https://manatt.zoom.us/u/azIeeUgSs
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6:00 pm – 7:00 pmCaregiver Support Group (virtual)
6:00 pm – 7:00 pm
Caregiver Support Group (virtual)
Are you an unpaid caregiver for a friend or family member? Bay Aging invites you to join our free virtual caregiver support groups. Each month we hold meetings on the 1st Monday at 4:30 pm and 4th Thursday at 6 pm. (in November, we will meet on the 3rd Thursday, Nov. 21, due to Thanksgiving, and in December, we will meet on the 3rd Thursday, December 19). You can participate by computer or telephone. If you have not attended before, give us a call at 800-493-0238 to sign up and get the Zoom link and toll-free call-in number (please call for info at least two hours in advance of the meeting you want to attend).
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October 2024
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TuesdayOctober11
11:00 am – 12:00 pmEarly-Stage Dual Support Group in Gloucester
11:00 am – 12:00 pm
Early-Stage Dual Support Group in Gloucester
Daffodil Gardens (5954 Garden Grove Ln, Gloucester, VA 23061, United States)
WednesdayOctober22
ThursdayOctober33
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8:30 am – 12:00 pmWalk to End Alzheimer's
8:30 am – 12:00 pm
Walk to End Alzheimer's
6361 Main Street, Gloucester VA
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MondayOctober77
4:30 pm – 5:30 pmCaregiver Support Group in Irvington (Virtual Option)
4:30 pm – 5:30 pm
Caregiver Support Group in Irvington (Virtual Option)
132 Lancaster Dr, Irvington, Virginia 22480, United States
TuesdayOctober88
WednesdayOctober99
1:00 pm – 1:30 pmPumpkin Decorating
1:00 pm – 1:30 pm
Pumpkin Decorating
Daffodil Gardens (5954 Garden Grove Ln, Gloucester, VA 23061, United States)
1:30 pm – 3:30 pmMemory Cafe in Gloucester
1:30 pm – 3:30 pm
Memory Cafe in Gloucester
Daffodil Gardens (5954 Garden Grove Ln, Gloucester, VA 23061, United States)
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10:30 am – 12:00 pmSupport Group Facilitated by Ted & Kelsie- Alzheimer's Association
10:30 am – 12:00 pm
Support Group Facilitated by Ted & Kelsie- Alzheimer's Association
Daffodil Gardens (5954 Garden Grove Ln, Gloucester, VA 23061, United States)
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11:30 am – 1:00 pmCaregiver Conversations Lunch- Little Italy Restaurant Gloucester
11:30 am – 1:00 pm
Caregiver Conversations Lunch- Little Italy Restaurant Gloucester
6685 Fox Centre Parkway Gloucester
6:00 pm – 7:00 pmVirtual Caregiver Support Group
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In the News
Bay Aging’s Caregiver Support team was featured in the Spring 2024 issue of Local Scoop. Learn about how we support caregivers in our community!
“It’s good to have others listen and be there for me. The most challenging part of caregiving is that it never stops. It’s wonderful to have people understand the responsibility.” Linda S.
“At Memory Cafe we enjoy snacks and coffee while talking to others who understand what it means to live with or care for someone with Alzheimer’s or dementia-like symptoms. We leave refreshed, understood and ready to face tomorrow knowing we’re not alone in this fight.” Don & Christy T.
Meet our Team
Mary Arthur, Lead Options Counselor
Mary’s bio here
Kelsie Houston, Options Counselor
Kelsie’s bio here.
Crystal Hickman, CCHW, Options Counselor
Crystal Hickman is a lifelong resident of Northumberland County who has worked in the healthcare industry for more than 25 years and serves as the primary caregiver for her mother. Crystal loves helping people; she notes, “my heart is filled with joy when I can lend a hand or an ear to someone in need.” Crystal volunteers with Hospice Support Services of the Northern Neck and is involved in missionary and outreach ministry with Zion Church in Lottsburg.
Program History
Bay Aging’s service area is home to a disproportionately large number of older adults, with 25% of residents over age 65. In 2021, Bay Aging conducted a community needs assessment survey which indicated that locally, 1 in 3 people identified as a caregiver (nationally, 1 in 5 are caregivers). In response to this insight, Bay Aging’s Foundation Board implemented a caregiver initiative and helped fund the hire of an Options Counselor focused on caregiver support in 2022. Bay Aging worked with Riverside’s Martha W. Goodson Center to conduct a series of Caregiver Conversations to ascertain local caregivers’ needs and preferences.
Community response to Bay Aging’s Caregiver Support program was overwhelming, with contacts nearly tripling expectations during the first year of operation. To meet demand, staffing was increased in 2023 and again in 2024.
Resources for Caregivers
Bay Aging offers support and resources to assist caregivers on their caregiving journey. Many caregivers are unaware of the services their families are eligible for. You are not alone! Call 800-493-0238 to find out how Bay Aging can help you.
Support Bay Aging,
Support Healthy Lives
Bay Aging’s mission is to help people of all ages live independently in their own homes and communities for as long as possible. And you can become part of that mission.
Left to right: Assistant Director, Multifamily Housing Management, Hunter LeClair; Housing Choice Voucher Program Manager, Megan Akers; Senior VP, Housing, Josh Gemerek; Bay Aging President and CEO, Kathy Vesley; and [...]