Veteran Directed Care
Veteran Directed Care serves eligible veterans of any age who are at risk of nursing home placement. Our services help veterans continue to live in their homes and communities for as long as possible. To learn more about enrolling, call Bay Aging at 804-758-2386 x1219.
If you are a veteran who is not nursing home eligible but you need assistance with transportation, housing, or healthy living services, call Bay Aging Intake at 800-493-0238. We offer many other services for veterans!
VDC Brochure
View information on how the VDC program works and which states and VAMCs Bay Aging serves.
Veterans and their caregivers who are already enrolled in Veteran Directed Care can access their dashboard, portals, and resources below.
Employee Self Service Portal
This site is for veterans’ employees only. It contains paystubs, W-2s, and tax information.
Resources for Veteran Directed Care Participants & Employees
Should you have any questions or need one-on-one assistance, please contact the Bay Aging Veteran Directed Care Customer Service Team at 804-286-9543, Monday – Friday, 8:30 a.m. to 4:30 p.m. (excluding federal holidays) or by email at: vdccustomerservice@bayaging.org
Submitting Timesheets
Timesheets are due every two weeks, on Mondays. You do not have to use FMS One as a clock-in/clock-out system. As long as the Employer and Employee are keeping track of personal care hours elsewhere, you may log into FMS One to complete your timesheet at the end of every pay period.
Please keep in mind, timesheets should be created by one person, either the Employer or the Employee, but need to be approved by BOTH parties in order to be submitted properly.
The E-Timesheet Training Manual provides step-by-step instructions for navigating FMS One and creating a timesheet. It includes screenshots of the program and helpful red arrows to guide you through the process. Click the button below to access the E-Timesheets Training Manual.
Navigating the ESS Portal
After you log into the ESS Portal, the following information can be found under the ‘Employee’ tab:
- Personal Info shows the information we have on file for you.
- Features (Earnings, Taxes & Deductions) is where you can find your hourly pay rate and tax exemption information.
- Check History is where you can find your pay stubs.
- Feature Hours is where you can figure out your hours worked by pay period and/or by check date.
- Calculators opens a federal tax calculator for your convenience.
- WebSite tab has the Pay Schedule along with W2 instructions.
- W2s have their own tab.
If an employee has not created their ESS account or can’t remember their password, they should contact the Customer Service team via email at: vdccustomerservice@bayaging.org
Support Bay Aging,
Support Healthy Lives
Bay Aging’s mission is to help people of all ages live independently in their own homes and communities for as long as possible. And you can become part of that mission.
